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We have downgraded to previous versions and the issue stops immediately. I have started getting the users to re associated Adobe with Firefox/chrome / IE and the issue stopsīut obviously the PDF's now open in the Browser not the full version. I am sure it is more than a single point type problem. Is there any benefit in us talking directly?Īs for where the emails are coming from I am taking that from what our clients are telling me and Obviously that may not be 100% correct.īut as to the fact that we have hundreds of users with the same issues ( Across many different business's). So can someone please let us know when this issue is going to get fixedĪs the issue is most likely an Adobe issue

If we turn off Auto updating for adobe 1200 PC's besides taking three years it means they are open for every future hack of Adobe We roll back to the previous version and the next time the user opens Adobe it updates again This is happening on Windows 10 1703, 17, Server 2008 R2, Server 2012, Server 2012 R2 and Windows 7 Sp1.

The only similarity is Adobe version 18.009.20044. We cannot find any similarity between the docs causing this issue

But if you open the same PDF the same thing will happen. But Adobe DC itself will no longer openĬTL-ALT-DEL and close the copies of Adobe running as a background task and then you can open the Adobe app again. It it will just create another background task for every PDF the user clicks on. Close Adobe and then Adobe will no longer open PDF's.Īt this stage Adobe will be running as a background process not a foreground one. Version 18.009.20044 is rolling out and we are receiving calls from everywhere with the same issue We have approx 1200 PC's that we look after.